SHI International Corp. has tapped ConverterTechnology to help its customers migrate their files and data to Microsoft Office 2007 without the risk and lost productivity that threaten major enterprise upgrades.
ConverterTechnology provides software and services to help enterprises capitalize on the benefits of the Microsoft Office platform without the migration risks of data corruption, reduced employee productivity and critical business application downtime. Founded in 1997, ConverterTechnology has helped more than one million users identify, analyze and fix compatibility errors before they occur, accelerating time to deployment. ConverterTechnology is headquartered in Nashua, New Hampshire, with offices in Europe and Australia, and is a wholly-owned subsidiary of Powerlan Limited.
SHI, a $3 billion global provider of information technology products and services, a Large Area Resellers (LAR) for Microsoft software licenses and media. The company also provides deployment, configuration and maintenance of desktop systems, among its many other service offerings, to thousands of public and private sector organizations across North America, Europe and Asia.
Consequently, the company is continually improving its service and support capabilities by adopting advanced tools and methodologies. This is the reason for SHI combining its service technology with OfficeConverter 2007 to streamline migration of Microsoft Office files and applications.
OfficeConverter 2007 accelerates the process by automating many of the labor-intensive, file conversion functions. It identifies files that should be converted, flags problematic files and fixes problems automatically to ensure the migration goes as smoothly as possible.
“We believe that simplifying the migration experience dramatically improves the success rate of the migration itself, while also improving customer satisfaction with the final platform. As with all technology, the key is enabling productivity, and the technology from Converter is a key piece of making an Office migration simple, convenient and successful,” said Bill Santos, general manager of SHI’s Services Development Group.
With many of its large customers relying on SHI to keep continuously current on the latest Microsoft technologies, OfficeConverter 2007 will enable the company to mitigate the risk of major software migration. The technology will help SHI migration experts preserve all the mission-critical knowledge and functionality behind its customers’ files.
SHI will leverage four OfficeConverter 2007 tools in their engagements, including DiscoverIT which identifies files on the network so that IT staff can determine which files need to be converted; ScanIT which marks known compatibility issues such as invalid Visual Basic for Application (VBA) references; ReportIT which generates detailed reports IT managers can use to make smart decisions about which files to convert, how and when; and ConvertIT which fixes up to 97 percent of compatibility issues, increasing IT staff productivity by minimizing hands-on development efforts to fix problems.
“Files are business critical assets. If they suddenly stop working, it can lead to huge losses in revenue and worker productivity. Our partnership with SHI will make sure that never happens,” said Shawn Allaway, Converter Technology’s vice president, sales & services.